Knowledge base

How magic-link sign in works

Updated May 28, 2026

We don't use passwords. When you sign in, we email you a one-time link that expires in 15 minutes. Click the link and you're in.

Why

Common questions

The link expired. Just request another one from the sign-in page.

I never got the email. Check spam, then try again. If the second one doesn't arrive, email us directly.

Can I use the same link twice? No — for security, each link works exactly once.

Still need help?

Sign in to open a ticket — we'll keep the conversation in one place and email you when we reply.